Forum Update: Supporting Community-Led Discussion
The forum was created as a space for shared learning and peer support, and as the community grows, we want to lean more fully into that purpose.
Going forward, PAAB will be taking a more listening-first role in forum discussions. Rather than responding immediately to every question, we’ll be encouraging members to engage with one another, share experiences, and help build collective understanding. PAAB will continue to monitor conversations and will step in to:
- Correct any misunderstandings
- Provide guidance when questions remain unanswered after a few days
- Support discussions where official clarification is needed
Our goal is to foster a collaborative, trusted community where knowledge is shared and strengthened by everyone’s contributions.
Thank you for being part of the conversation.
Covid-19 Question
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Please advise if our representatives can email their HCPs (1:1) with an update on the COVID-19 situation and how our company is functioning at this time. There will be no product or promotion. The representative would offer the HCP a virtual appointment or call. A reply from the HCP would then allow representative to share PAAB approved materials.
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Please advise if our representatives can email their HCPs (1:1) with an update on the COVID-19 situation and how our company is functioning at this time. There will be no product or promotion. The representative would offer the HCP a virtual appointment or call. A reply from the HCP would then allow representative to share PAAB approved materials.
Hello @SKW
In answer to your question, please note that the same email sent individually to several doctors would not be considered a 1:1 message. The message described above could be considered exempt if it meets the limitations of a corporate message with no product mention (e.g. identifying or alluding to a product name, class, category). See code section 1.5E. We strongly urge that the email copy goes through the manufacturer’s internal compliance channels. If there are any doubts that the message is truly corporate and does not allude to products, it can be submitted to PAAB for an opinion (4 day turnaround).
