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  2. PAAB Q&A
  3. Linkage Issues
  4. 402 - Hi, I am looking for a ruling on the following scenario. If a sales rep is using a PAAB approved, Un-branded, Disease state promotional piece to engage an HCP in a non-product related discussion. If, during that discussion, the physician asks that representative a product specific question, i.e. "What is the clinical data for Product "X" in the disease state we are discussing?”. Is the rep allowed to answer the question and switch to a product based discussion that incorporates PAAB approved promotional pieces? What specifically can the rep do in a situation like this where the use of PAAB approved messaging and promotional pieces are strictly reactive?
PAAB Notice
The responses, guidance, and advisories provided by the Pharmaceutical Advertising Advisory Board (PAAB), including but not limited to those available through the PAAB Forum, the PAAB website, and any PAAB correspondences, are specifically intended to assist individuals navigating the PAAB preclearance system. Repurposing or reproducing this content without written consent from the PAAB Commissioner is strictly prohibited. This prohibition includes, but is not limited to, use in machine learning or AI models.

402 - Hi, I am looking for a ruling on the following scenario. If a sales rep is using a PAAB approved, Un-branded, Disease state promotional piece to engage an HCP in a non-product related discussion. If, during that discussion, the physician asks that representative a product specific question, i.e. "What is the clinical data for Product "X" in the disease state we are discussing?”. Is the rep allowed to answer the question and switch to a product based discussion that incorporates PAAB approved promotional pieces? What specifically can the rep do in a situation like this where the use of PAAB approved messaging and promotional pieces are strictly reactive?

Scheduled Pinned Locked Moved Linkage Issues
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  • Jennifer CarrollJ Offline
    Jennifer CarrollJ Offline
    Jennifer Carroll
    wrote on last edited by
    #1

    The PAAB code relates to APS content. It does not govern specific rep activities. In order to stay in scope, I’ll refrain from discussing specifically when particular rep activities are appropriate or not. Q&A # 232 should be interpreted as conveying the importance of not setting out to link branded and unbranded pieces in principle (this principle applies regardless of whether we are talking about journal placements, web contexts, rep detailing, etc…). Unbranded APS often have content which is off-label in relation to the sponsor’s brand (in fact, this is often why the piece is unbranded in the first place). Creating the link often equates to off-label promotion.

    The Innovative Medicines Canada code has provisions against proactive/solicited off-label promotional activities.

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