Forum Update: Supporting Community-Led Discussion
The forum was created as a space for shared learning and peer support, and as the community grows, we want to lean more fully into that purpose.
Going forward, PAAB will be taking a more listening-first role in forum discussions. Rather than responding immediately to every question, we’ll be encouraging members to engage with one another, share experiences, and help build collective understanding. PAAB will continue to monitor conversations and will step in to:
- Correct any misunderstandings
- Provide guidance when questions remain unanswered after a few days
- Support discussions where official clarification is needed
Our goal is to foster a collaborative, trusted community where knowledge is shared and strengthened by everyone’s contributions.
Thank you for being part of the conversation.
Have the system requirements for eFiles changed since the June 2013 Guidance Document?
-
I was reviewing the eFiles system requirements from the June 2013 Guidance Document "Guidance on Submission Process"
- System requirements
Consider the following system requirements:
document maximum size = 20 MB
document file format required is Adobe 8.0 or less
video file formats accepted must be in .mov, .wmv, .swf., or .udf
Are these still accurate? Our clients use the MP4 video format most often and Acrobat DC (2015). Any guidance on whether these are supported now and the max file size will be appreciated.
- System requirements
-
The eFiles platform has greatly improved since 2013. The above restrictions do not apply anymore. We have upgraded the system to accept all file sizes and current formats including MP4 and Acrobat DC 2015. Please note that larger file sizes may take more time to upload. Thank you for bringing this to our attention. We will update the guidance document accordingly.
If you have any file format related questions, please contact our eFiles coordinators at 905-509-2275.
