Forum Update: Supporting Community-Led Discussion
The forum was created as a space for shared learning and peer support, and as the community grows, we want to lean more fully into that purpose.
Going forward, PAAB will be taking a more listening-first role in forum discussions. Rather than responding immediately to every question, we’ll be encouraging members to engage with one another, share experiences, and help build collective understanding. PAAB will continue to monitor conversations and will step in to:
- Correct any misunderstandings
- Provide guidance when questions remain unanswered after a few days
- Support discussions where official clarification is needed
Our goal is to foster a collaborative, trusted community where knowledge is shared and strengthened by everyone’s contributions.
Thank you for being part of the conversation.
COVID-19 Patient Support Program
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We have general COVID-19 resources that we would like to share via our Patient Support Program. We would send as information only to enrolled patients. This would be done using Corporate branding and no product mention. Please advise if PAAB review is required.
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Hey @SKW,
If the sponsor is creating content and distributing through a patient support program, the content should be reviewed. While it may appear unbranded because there is no product mention, it is being distributed to patients through a branded program. Review should occur to ensure that the message is non-promotional and consistent with the limitations of the products TMA.
Due to the time sensitive nature of COVID-19 content, we can do our best to expedite the review if you notify admin to flag the file.
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Hey @SKW,
If the sponsor is creating content and distributing through a patient support program, the content should be reviewed. While it may appear unbranded because there is no product mention, it is being distributed to patients through a branded program. Review should occur to ensure that the message is non-promotional and consistent with the limitations of the products TMA.
Due to the time sensitive nature of COVID-19 content, we can do our best to expedite the review if you notify admin to flag the file.
@Jennifer-Carroll Good morning, We are not creating the content it is independently prepared and provided to us.
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@Jennifer-Carroll Good morning, We are not creating the content it is independently prepared and provided to us.
If independent third party content on COVID-19 is being provided to a patient through a branded patient support program, an assessment of the linkage should be performed to ensure the acceptability of the content within the context of the brand. This remains true even if being sent without the brand logo (i.e. they are being sent the content because they are part of the branded patient support program). PAAB would do an assessment of the linkage to the content which could be done through an opinion file and would be subject to the four day turn around time.