Forum Update: Supporting Community-Led Discussion
The forum was created as a space for shared learning and peer support, and as the community grows, we want to lean more fully into that purpose.
Going forward, PAAB will be taking a more listening-first role in forum discussions. Rather than responding immediately to every question, we’ll be encouraging members to engage with one another, share experiences, and help build collective understanding. PAAB will continue to monitor conversations and will step in to:
- Correct any misunderstandings
- Provide guidance when questions remain unanswered after a few days
- Support discussions where official clarification is needed
Our goal is to foster a collaborative, trusted community where knowledge is shared and strengthened by everyone’s contributions.
Thank you for being part of the conversation.
Can patient feedback on PSP be added to veeva approved email?
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If we are to build a Veeva Approved Email, which will be sent out by Sales reps to HCPs, which speaks to our PSP, it is possible to include patient feedback that we have received in this email? Patients will not be identified, only quotes regarding their experience will be included.
Please note there will be no product claims. None of the patient feedback will speak to the product, it will only speak to their experience with the PSP.
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If we are to build a Veeva Approved Email, which will be sent out by Sales reps to HCPs, which speaks to our PSP, it is possible to include patient feedback that we have received in this email? Patients will not be identified, only quotes regarding their experience will be included.
Please note there will be no product claims. None of the patient feedback will speak to the product, it will only speak to their experience with the PSP.
Hey @nimisha
We are assuming that you mean “a resource in Veeva which is a PAAB approved HCP email”. If so, yes, it is possible to use patient feedback. Claims should be limited to the program features. If it’s a branded PSP, copy may have implications for the brand. Additional nuances may arise during the review process.
