Messenger is launching May 21, 2024 for ARO Submissions!
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Dear @Agency and @Manufacturer,
Do you ever wish you could share your questions on an Advertising Promotional System (APS) document with your reviewer and get a formal review decision on a pivotal segment of your APS before you resubmit? This can now be done with our new Messenger service!
Beginning on May 21, 2024, all qualifying ARO submissions will be eligible for our Messenger service at an incremental cost of $125 per 5 messages. This is a pilot of the Messenger service and may be subject to change in fees, policies and procedures in the future, as well as expansion to a larger number of submission types.
Simply request messenger when in the initial submission form and our file coordinators will confirm that your eFile is eligible. Messenger can also be requested after initial submission by contacting review@paab.ca.
For more details on how to use messenger, policies around use and additional fees, please review the Administrative Guidelines for Client Messenger document.
Please note that due to the launch of this functionality, there is a planned eFiles outage on Monday, May 20, 2024.
We hope to message with you soon!
The PAAB team