The responses, guidance, and advisories provided by the Pharmaceutical Advertising Advisory Board (PAAB),
including but not limited to those available through the PAAB Forum, the PAAB website, and any PAAB
correspondences, are specifically intended to assist individuals navigating the PAAB preclearance system.
Repurposing or reproducing this content without written consent from the PAAB Commissioner is strictly
prohibited. This prohibition includes, but is not limited to, use in machine learning or AI models.
Customer Experience Index is COMING BACK
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Hello PAAB Clients,
Your experience with PAAB matters, and we would like your feedback.
Launching soon, you will have the chance to voice your opinions after the completion of every eFile with our new Customer Experience Index (CEI)! The survey has been designed in consultation with an industry committee of your peers to help get to the heart of what really matters to you. Don’t worry, your feedback is completely confidential.
Keep your eyes on your inbox for more information about the launch date, disclosure of metrics and how to optimize your feedback.
In the mean time, if you have any questions, please post them below.
Thank you.
PAAB Team
