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  3. Request for research responders within a branded APS

Forum Update: Supporting Community-Led Discussion

The forum was created as a space for shared learning and peer support, and as the community grows, we want to lean more fully into that purpose.

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Request for research responders within a branded APS

Scheduled Pinned Locked Moved PAAB Code
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  • NatBourreN Offline
    NatBourreN Offline
    NatBourre
    wrote on last edited by
    #1

    My client is creating a branded APS for patients who have already been prescribed the Rx product in question. They would like to use this opportunity to ask the patient to go to a separate site to respond to non-medication-related questions as they would like to do market research specifically with patients who are using the app. Responses would be anonymous and aggregated. Is it acceptable to direct patients from a branded APS to a non-branded market research questionnaire?

    Natalie Bourré
    Marketing 4 Health Inc.
    Medical Marketing Consultant, Medical Writer
    nat@marketing4health.net

    Jennifer CarrollJ 1 Reply Last reply
    0
    • NatBourreN NatBourre

      My client is creating a branded APS for patients who have already been prescribed the Rx product in question. They would like to use this opportunity to ask the patient to go to a separate site to respond to non-medication-related questions as they would like to do market research specifically with patients who are using the app. Responses would be anonymous and aggregated. Is it acceptable to direct patients from a branded APS to a non-branded market research questionnaire?

      Jennifer CarrollJ Offline
      Jennifer CarrollJ Offline
      Jennifer Carroll
      wrote on last edited by
      #2

      Hi @natbourre

      There is the ability to link to an unbranded survey questionnaire. However, as it is linked to a branded patient APS, the questionnaire would be subject to the PAAB code. As a reminder, linking unbranded to branded renders everything branded, so please be mindful that unbranded materials should not contain content which would not be accepted in a branded context. In addition, depending on the questions and if the answers/results are not intended for internal use only, the subsequent distribution of the results to patients or HCPs may be subject to advertising regulations as well.

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      The responses, guidance, and advisories provided by the Pharmaceutical Advertising Advisory Board (PAAB), including but not limited to those available through the PAAB Forum, the PAAB website, and any PAAB correspondences, are specifically intended to assist individuals navigating the PAAB preclearance system. Repurposing or reproducing this content without written consent from the PAAB Commissioner is strictly prohibited. This prohibition includes, but is not limited to, use in machine learning or AI models.
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