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Claims & Support/References for Claims

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The responses, guidance, and advisories provided by the Pharmaceutical Advertising Advisory Board (PAAB), including but not limited to those available through the PAAB Forum, the PAAB website, and any PAAB correspondences, are specifically intended to assist individuals navigating the PAAB preclearance system. Repurposing or reproducing this content without written consent from the PAAB Commissioner is strictly prohibited. This prohibition includes, but is not limited to, use in machine learning or AI models.
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    Jennifer CarrollJ
    @natbourre All materials should be reviewed and approved by the manufacturer’s medical department prior to submission to PAAB as per the efile submission form and Code section 1.6B3. However, this does not negate the requirement to annotate the references to facilitate PAAB review of the APS against advertising regulations. Please see our new guidance document for the submission process for directions on referencing.
  • Patient Satisfaction Claims

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    Jennifer CarrollJ
    Hey @hannah Please see Q&A 338 listed above.
  • Formulary comparisons

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    Jennifer CarrollJ
    Good morning @gmc PAAB has issued advisories and guidance regarding formulary claims since 2010. In addition, we have received feedback from formularies regarding the presentation of formulary coverage in APS since then. The 2010 eFile may not reflect the more recent information and should not be used as precedent. We suggest submitting for an opinion should there be more specific questions regarding the proposed project.
  • Formulary Claims

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    Yin ManY
    Hi @abyscat, In general, if a specific coverage criteria is broader then the product’s indication or terms of market authorization, it is considered off-label and not acceptable in advertising. We suggest calling PAAB or submitting an opinion if there is specific formulary criteria that may require further clarification.
  • Patient case studies

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    Jennifer CarrollJ
    Hey @charlton No, a patient case is not required to be on a patient who actually participated in the PM trial.
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  • Clarity on "in the treatment of..." vs. "for the treatment of..."

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    Jennifer CarrollJ
    Hey @kshulist This sounds like a specific question about a specific file and issue. It would be best addressed by discussing the specifics of the request with the reviewer of the file, in the context of the actual claim and indication, particularly since there are additional considerations for exclusivity claims. As a general principle, claims with the phrase “…indicated for…” require the verbatim indication, whereas non-verbatim/truncated indication claims may appear as “…indicated in…”. A “first and only” claim like that described, would appear to be an indication comparison and therefore require the copy “indicated in/for”.
  • Support for demo device instructions

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    Jennifer CarrollJ
    Good Morning @username To set the context of the response, please see Q&A 500 . If the copy falls outside of the scope of the PAAB code, we can provide an advisory response on content. To support instructions for a demo device, we could consider a letter from medical confirming that the instructions are accurate per how they would counsel an HCP should they contact medical for directions on use. No copy should contradict the product labelling or package insert and clinical conclusions should not be inferred.
  • Secondary hierarchical endpoints

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    Jennifer CarrollJ
    Hey @username In the context of a study design, with no additional weight that would emphasize the endpoint, it would likely be acceptable to mention the endpoint.
  • Fair Balance

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    Jennifer CarrollJ
    Hey @tmcm The nature of the dosing modifications and the manner in which they are presented, will impact the level of fair balance. A dosing tool with cautionary dosing modifications may be subject to the lowest level fair balance. If the modifications are positioned as a product benefit it will likely require highest level fair balance.
  • Formulary criteria

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    Jennifer CarrollJ
    Hello @tmcm I’m going to assume that you are asking if this is acceptable to do. Key things to consider are that the formulary criteria should be a complete presentation of the coverage criteria (s.2.1), so a summary presentation would have to be considered complete on the face of the ad (the link to the full coverage would not be sufficient). Additionally, highlighting specific patient characteristics may be viewed as placing emphasis on those characteristics, which may require support. Similar concerns may arise with highlighting specific prior drug treatments. We would need to consider the specifics of the drug and the coverage criteria to determine if the summary is sufficient. Q&A 258 provides additional information as well as the advisory document Provincial Formulary Coverage Statements
  • Sharing International Guidelines links

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    Jennifer CarrollJ
    Good morning @georgian21 When there are Canadian consensus guidelines, HCPs should be directed to those. As per the document “What constitutes current medical opinion & practice”, US or European guidelines can be used as additional support to Canadian guidelines when they are consistent. If there is copy that goes beyond the recommendations of the Canadian guidelines, or contains products not yet approved in Canada, we would question the inclusion.
  • Wording around a resolved drug shortage

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    Jennifer CarrollJ
    Good Morning @username The overall context of a piece is always part of the consideration. Acceptable copy should be factual and complete. The copy “Back in Canada” on it’s own would not be clear or complete. It’s unclear why it was not in Canada? Similar questions would arise with “Available again to Canadians”. This copy completed with “after a voluntary recall” may be considered.
  • Creative image based on a PRO

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    Jennifer CarrollJ
    Hello @healthymind This question cannot be answered as a general question. We would need to assess the TMA content, claim and data within the published study. We suggest submitting as an opinion for a formal review. From a general question perspective, we refer you to the PAAB Guidance on Patient Reported Outcomes which outlines specific considerations for PRO, including specific domains/items comprising the PRO instrument.
  • Definition of a pivotal trial

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    Jennifer CarrollJ
    Happy Friday @username The PAAB interprets “pivotal trial” to mean that the study was important to this specific product getting the indication (not necessarily important to the therapeutic area overall).
  • Support for chemotherapy dosing, when no official indication

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    Jennifer CarrollJ
    Hello @username Code section 1.4c states “The Code applies to Advertising/Promotion Systems generated by advertisers or their agents, wherein the advertiser’s product or a competitor’s product is cited by either trade name or non-proprietary name. This includes any identifiable branding element.”. As such, the dosing for products which should be used in combination with the sponsors product, are required to be aligned with their respective TMA. If the products label does not align (i.e. not indicated in the specific population of reference), the sponsor should limit the copy to directing the HCP or patient to the respective labelling of the products which can be used in combination. We could provide a more specific assessment in the context of an official opinion submission, providing consideration to all factors that pertain to your particular case (e.g., precise wording in monograph, planned level of specificity of provided dosing info, particular references intended to be cited, and so on).
  • Formulary references

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    Jennifer CarrollJ
    Hello @healthymind The references should be provided for all HCP material so that the HCP has the information required to assess the credibility of the message themselves. The reference list (including provincial formulary citations) should be adequately disclosed within the piece or on a weblink destination if the sponsor chooses. If the sponsor is concerned about space and redundancies, we can consider a reference similar to “Data on file: Brand X Coverage Canada. Manufacturers Name. Date”. The exception to this, is for Quebec formulary claims, as the Régie de l’assurance maladie du Québec (RAMQ) has requested the link destination appear on the surface of the ad. See Advisory Regarding Use of RAMQ in APS
  • Financial Assistance

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    Jennifer CarrollJ
    Good afternoon @tmcd Yes, assuming that you are speaking to the average out-of-pocket cost that the sponsor’s Patient Support Program will cover for eligible, enrolled patients. Note that it should be specific to the sponsor’s product and that a range (min-max) would be required to also be included (in the attestation and on the face of the piece), so as to be clear and complete
  • Using RWE as support for a comparison claim

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    Jennifer CarrollJ
    Good Morning @gbrl88 Apologies for not seeing this sooner. Thank you for bringing this document to our attention. This informational piece was put out while we were discussing proposed changes to the use of RWE. However, the proposed change did not go forward. Although these were intended as the beginning of an incremental process of change, following consultation it became clear that the industry felt that the guidance did not go far enough. We are therefore awaiting preliminary output from the ongoing Health Canada and CADTH collaboration on decision-grade RWE. An expert stakeholder committee will work through that output to determine which elements are applicable to drug advertising. As such, we will be taking the document referenced above, down. As a courtesy, the document Guidance on Observational Studies continues to inform on acceptable uses of observational studies in drug advertising.
  • Video embedded in an IVA APS

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    Jennifer CarrollJ
    Hello @tmcd If the video is to always be part of the IVA and never shown outside of the IVA, it is fair to assume that the fair balance and logos do not have to be incorporated into the video itself, if it is sufficiently captured in the IVA (i.e. minimum middle level fair balance). When submitting, the IVA should be included in the submission, with clear instructions on the incorporation into the IVA (i.e. placement, access, any additional functionality accorded to the video or IVA to access the video).